Shipping policy
Welcome to Our Shipping Policy
Welcome! We are dedicated to delivering your favourite wardrobe pieces to your doorstep as quickly and smoothly as possible. Below, you’ll find all the essential information about our shipping methods, processing times, and delivery costs across the UK.
1. Order Processing & Transit Times
All orders are processed and dispatched from our facilities on business days (Monday to Friday, excluding UK Bank Holidays).
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Order Cut-Off Time: 5:00 PM (GMT+00:00)
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Handling / Order Processing Time: 1 – 2 business days (Mon – Fri)
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Standard Delivery / Transit Time: 6 – 8 business days (Mon – Fri)
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Total Estimated Delivery Time: 7 – 10 business days
2. Shipping Rates & Delivery Costs
We aim to keep shipping simple, transparent, and completely risk-free for our customers:
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Free Tracked Shipping: FREE on all orders with no minimum purchase required. Every shipment includes full order tracking so you can follow your package every step of the way.
3. Order Tracking
Once your order has been carefully packed and shipped, you will receive a dispatch confirmation email containing your unique tracking number and a link to trace your package in real-time.
4. Delivery Carrier
We partner with trusted UK couriers (such as Royal Mail, Evri, or DPD) to ensure your parcel arrives safely and on time.
5. Damaged, Lost, or Delayed Packages
If your order is taking longer than expected or arrives damaged, please don't worry. Contact our team at info@technoyo.com with your order number, and we will immediately investigate or issue a free replacement.
Contact Information:
Store Name: Technoyo
Address: 28 Crakell Rd, Reigate RH2 7DS, United Kingdom
Email: info@technoyo.com
Phone: +44 7828 720496
Working Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT+00:00)
Response Time: We aim to respond within 1–2 business days.