Privacy policy

Welcome! At Technoyo , we deeply value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

We comply strictly with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

When you interact with our store, we collect certain details to fulfill your orders and improve your shopping experience:

  • Personal Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Details: Payment card info or payment method details (processed securely through encrypted payment gateways; we never store your full payment card details).

  • Order Details: Information about the products you view, add to cart, and purchase.

  • Technical Data: IP address, browser type, device information, and browsing behaviour collected via cookies.

2. How We Use Your Information

We use your personal data for legitimate business purposes, including:

  • Processing, fulfilling, and delivering your orders.

  • Communicating with you regarding your order status, shipping updates, or customer service inquiries.

  • Preventing fraudulent transactions and ensuring store security.

  • Improving site functionality, product offerings, and user experience.

  • Sending promotional emails or newsletters (only if you have explicitly opted in).

3. Sharing Your Information

We never sell, rent, or trade your personal data to third parties. We only share necessary data with trusted service providers who help us operate our business:

  • E-Commerce & Payment Processors: Shopify, Stripe, PayPal, etc., for secure checkout.

  • Delivery & Courier Services: Postal and shipping partners to deliver your packages within the UK.

  • Analytics & Marketing: Tools like Google Analytics to help us understand how customers use our store.

All third parties are legally obligated to keep your data secure and use it solely for the services they provide to us.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, remember cart items, and analyze site traffic. You can choose to disable or manage cookies anytime through your web browser settings.

5. Your Data Rights (UK GDPR)

As a UK resident, you have full control over your personal data under the UK GDPR:

  • Right to Access: You can request a copy of the personal data we hold about you.

  • Right to Rectification: You can ask us to correct or update any inaccurate information.

  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data at any time.

  • Right to Withdraw Consent: You can opt out of marketing emails whenever you wish using the "Unsubscribe" link.

6. Data Security & Storage

We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, or misuse. Your data is stored securely on encrypted servers.

Contact Information:

Store Name: Technoyo
Address: 28 Crakell Rd, Reigate RH2 7DS, United Kingdom
Email: info@technoyo.com
Phone: +44 7828 720496
Working Hours: Monday–Friday, 9:00 AM – 5:00 PM (GMT+00:00)
Response Time: We aim to respond within 1–2 business days.